Last updated: December 9, 2024

One-Time Payment Courses

• A full refund is available ONLY if you have never accessed the course materials
• Once you access any part of the course content, no refund will be issued
• Access is defined as logging into the course platform and viewing any course materials

Payment Plan Options

• Cancellations are only available for future, unpaid portions of the course
• You will maintain access to weeks you’ve already paid for
• No refunds will be issued for weeks you’ve already accessed
• Cancellation will terminate access to remaining unpaid weeks
• You remain responsible for any payments for weeks you’ve already accessed

Example:

If you’re on an 8-week payment plan:

• If you’ve paid for and accessed weeks 1-4
• You can cancel future payments for weeks 5-8
• No refund will be issued for weeks 1-4
• Access will be terminated for weeks 5-8

How to Request a Refund or Cancellation

To request a refund or cancellation, email [email protected] with:

Subject Line: Course Cancel Request

Required Information:

• Full Name
• Email Address
• Username/Login (if different from email)
• Phone Number
• Reason for cancellation/refund

Processing Time

• Refund requests are reviewed within 3-5 business days
• Approved refunds are processed within 7-10 business days
• Refunds will be issued to the original payment method

Important Notes

• All decisions regarding refunds are final
• Failure to provide complete information may delay processing
• Technical issues are not grounds for refund if support was not contacted for assistance
• We reserve the right to deny refund requests that do not meet our policy criteria

Questions about this policy?

Contact [email protected]